1. Who we are
“Vantom” or “we” refers to the operator of the Vantom Producer Suite application (the “Service”). Contact and legal entity information is listed in the Impressum.
2. Acceptance
By creating an account or otherwise using the Service you agree to these Terms. If you do not agree, do not use the Service.
For EU consumers, nothing in these Terms overrides your statutory rights (including your 14-day right of withdrawal for paid subscriptions under the German Fernabsatzgesetz / EU Consumer Rights Directive).
3. What the Service is
Vantom Producer Suite is a desktop application for music producers. It helps you organise local and cloud project files across DAWs, track your studio time, view live signal data from an optional companion VST plugin, and manage your producing process.
The Service is not:
- a DAW or audio editor
- a mastering service
- a public content distribution platform
We may change, add to, or remove features over time. We will announce material changes in advance in the app and via the release notes.
4. Eligibility
You must be at least 16 years old to use the Service. If you are under 18, a parent or legal guardian must consent on your behalf.
5. Account and authentication
- You are responsible for keeping your login credentials secure.
- You must provide accurate email information during registration.
- One account per person; you may not share credentials.
- We may terminate or suspend accounts that violate these Terms.
6. Acceptable use
You agree not to:
- reverse-engineer, decompile, or disassemble the Service except where the law expressly permits
- attempt to bypass rate limits, quotas, or security measures
- use the Service to infringe third-party rights (copyright, trademark, trade secret, privacy)
- upload malware, illegal content, or content that violates third-party rights via the cloud integrations
7. Your content
You retain all rights to the content you create and store using the Service (your project files, notes, samples, voice memos, releases, etc.).
By using the Service you grant us a limited, non-exclusive, worldwide, royalty-free licence to process your content solely to provide the Service to you — for example, to store your producing profile or to sync files you have explicitly connected to cloud storage. We do not use your content to train models or for any purpose beyond providing the Service.
See the Privacy Policy for details of what is collected and why.
8. Third-party services
The Service integrates with:
- Firebase (Google) — authentication, profile storage
- Google Drive, Dropbox, SoundCloud — optional cloud integrations (you connect these explicitly)
- Lemon Squeezy — payment processing (merchant-of-record)
- Discord — optional feedback / crash reporting channel
- Sentry (optional, opt-in) — crash telemetry
Your use of each third-party service is also governed by their own terms and privacy policies. We are not responsible for third-party services but we contract with reputable processors where possible.
9. Subscriptions and payments
- Free tier — permanent, no payment required. Includes the core feature set with a soft cap of 6 active projects. The cap is a UI-level limit only; your project files always remain fully accessible on your local file system.
- Pro tier — €7.99 / month or €72 / year. The yearly plan is billed once for twelve months — three months free versus paying monthly. The price shown in the in-app upgrade screen and at the Lemon Squeezy checkout is the binding price for your purchase. Pro removes the project cap and unlocks the full feature set.
- Paid subscriptions are billed via Lemon Squeezy, our merchant-of-record. Lemon Squeezy handles billing, EU VAT collection, and dispute resolution.
- Cancellation. You may cancel at any time — inside the app at
Settings → Subscription, via the Lemon Squeezy customer portal, or via the
publicly accessible cancellation page at
vantom.pro/cancel(provided in accordance with § 312k BGB). Cancellation stops further billing; access to Pro continues until the end of the already-paid period. No proration or partial refund is owed for the remainder of the cycle. - Refunds outside the statutory right of withdrawal are discretionary.
9.1 Right of withdrawal for EU consumers
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded.
To exercise the right of withdrawal, you must inform us (contact details in the Impressum) by means of a clear statement (e.g. an email) of your decision to withdraw. You may use the model withdrawal form in § 9.2, but it is not mandatory.
Early expiry of the right of withdrawal (digital content). Because the Pro subscription is digital content supplied immediately upon checkout, your right of withdrawal expires once performance has begun, provided that (a) you have expressly consented to performance beginning before the end of the withdrawal period, and (b) you have acknowledged that you thereby lose your right of withdrawal (§ 356(5) BGB / Art. 16(m) EU Consumer Rights Directive). The Lemon Squeezy checkout captures both confirmations on a dedicated checkbox before payment. Where either confirmation is absent, the full 14-day right of withdrawal applies and you are entitled to a full refund.
Effects of withdrawal. If you validly withdraw, we will refund all payments received from you without undue delay and within 14 days of being informed of your decision.
9.2 Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract. Submitting it is one option; any other clear statement is equally valid.)
— To: the operator named in the Impressum (postal address and email therein) — I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the supply of the following service: Vantom Producer Suite — Pro subscription — Ordered on (*) / received on (*): __________ — Name of consumer(s): __________ — Address of consumer(s): __________ — Signature of consumer(s) (only if this form is notified on paper): __________ — Date: __________
(*) Delete as appropriate.
10. Updates
The Service may update automatically. Updates may add, remove, or change features. Critical security updates may be applied without prior notice.
11. Data ownership and portability
You may export your data at any time via Settings → Legal → Export my data. The export covers your producing profile, analysis history, notes, goals, and project metadata. Voice memo recordings are already stored locally on your device and are not part of the export bundle.
You may delete your account at any time via Settings → Legal → Delete my account. Deletion removes your data from our systems within 30 days, except where we are legally required to retain specific records (e.g., invoice records for tax purposes).
12. Disclaimer of warranties
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses.
Nothing in this section limits our liability for defects we are required by law to remedy (e.g., statutory warranty obligations under the BGB).
13. Limitation of liability
To the extent permitted by law:
- We are liable for damages caused by intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit) without limitation.
- For simple negligence (einfache Fahrlässigkeit), we are liable only for breach of a material contractual obligation (Kardinalpflicht), and in that case only for foreseeable, contract-typical damages.
- We are not liable for loss of data that results from your failure to back up your work. You are responsible for maintaining your own backups of project files, notes, and other content you create.
- We are not liable for third-party service outages (Firebase, Drive, Dropbox, SoundCloud, Lemon Squeezy). Our availability depends on theirs.
These limitations do not apply to: (a) liability under the Produkthaftungsgesetz (Product Liability Act), (b) liability for injury to life, body, or health, or (c) liability arising from fraudulently concealed defects.
14. Companion VST Plugin
The Vantom Sync VST Plugin is a companion to the Service. It streams non-audio sensor data (tempo, RMS, FFT bands, MIDI notes) to your local desktop app via UDP. It does not transmit audio samples or record audio. Use of the plugin is subject to these Terms.
15. Termination
You may stop using the Service at any time. We may terminate or suspend your access if you materially breach these Terms, after reasonable notice where practicable.
On termination, provisions that by their nature should survive (liability, disclaimers, governing law, data retention for legal purposes) continue to apply.
16. Changes to these Terms
We may update these Terms. Material changes will be announced in the app at least six weeks before they take effect and will trigger a renewed consent flow on next launch. Continued use after the effective date constitutes acceptance.
17. Governing law and jurisdiction
- Governing law: the law of the Federal Republic of Germany, excluding its conflict-of-laws rules and the UN Convention on the International Sale of Goods (CISG).
- EU consumer mandatory-law protections remain untouched.
- Jurisdiction: courts at the seat of the operator, subject to mandatory consumer-jurisdiction rules.
18. Severability
If any provision is held unenforceable, the remaining provisions remain in effect. The unenforceable provision is replaced by the nearest enforceable equivalent.
19. Online dispute resolution
The EU online dispute-resolution platform is available at
ec.europa.eu/consumers/odr. We are not willing and not obliged to
participate in dispute-resolution proceedings before a consumer arbitration
board (§ 36 VSBG).
20. Contact
For questions about these Terms, see the email address in the Impressum.